More than a decade ago, Goleman highlighted the importance of emotional intelligence in leadership, telling the Harvard Business Review, “The most effective leaders are all alike in one crucial way: They all have a high degree of what has come to be known as emotional intelligence. Strong emotional intelligence skills allow us to understand and interact with our feelings in a way that allows us to build good quality relationships and make decisions effectively. Free Course This free online Develop Your Emotional Intelligence (EI) course will teach you how to understand and improve your emotional intelligence. Emotional intelligence is important because it helps you achieve your personal and career goals while fostering strong relationships with others and a deep sense of satisfaction with your life. This 2-day intensive online program is designed to help you gain an honest awareness of yourself and how your behavior impacts others. In business, emotional intelligence is important in developing the interpersonal skills that … Daniel Goleman, Harvard Business Review, Jan 2004; Primal Leadership: The Hidden Driver of Great Performance. It’s the ability to recognize and positively manage emotions in yourself, others, and among groups. A Systematic Review of Physician Leadership and Emotional Intelligence. In fact, emotional intelligence—the ability to, for instance, understand your effect on others and manage yourself accordingly—accounts for nearly 90 percent of what moves people up the ladder when IQ and technical skills are roughly similar (see "What Makes a Leader" in the Harvard Business Review… In order to embrace the new realities of a changing workplace, Four Seasons has turned their focus to emotional intelligence. Daniel Goleman, Richard E. Boyatzis, Annie McKee, Harvard Business Review, Dec 2001. Browse the latest free online courses from Harvard University, including "CS50's Introduction to Game Development" and "CS50's Mobile App Development with React Native." It’s not that IQ and technical skills are irrelevant. Laura Janine Mintz and James K. Stoller (2014).

Emotional intelligence is a powerful component of effective leadership.

Use emotional intelligence to improve leadership and build more effective relationships; Learn tips and tactics to improve emotional intelligence - in yourself and among groups; Leverage emotional intelligence in managing difficult discussions; Improve personal and organizational resilience; Earn a Certificate of Participation from the Harvard University Division of Continuing Education *Important Note: