Email OOTO at This will put you in touch with the right people, including making a complaint to the Ombudsman. : (850) 922-7671 Address: 1940 N. Monroe Street. Contact the local Long-Term Care Ombudsman Program, the Long-Term Care Ombudsman CRISISline at 1-800-231-4024 or the local police or sheriff’s department. Press 2 if your call is about police contact. Freephone: 0800 802 602. What we can help with If you use assistive technology or experience issues with the tool below, you can use our help (for the public) text alternative . You may also contact the district office of the California Department of Public Health for the county where the abuse occurred. All FAQs Find out how our service is being impacted by the Covid-19 (coronavirus) outbreak, and what this means for your complaint – … If you aren’t making a complaint or need to talk directly to someone, phone, email or write to us. Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life. Email OOTO. Ombudsman Contact Form; Formulario de Contacto; Send a letter. Tel. You may also mail your documents to: How can I contact the ombudsman? CHECK OUT THE WEBSITE: TALLAHASSEE OFFICE.
Use the “Search by Location” tool on this page to find your local Area Agency on Aging. Include signed Form DHS-7001 and any additional documentation to the Ombudsman to our e-mail address,, or fax number, (202) 357-0042. The Ombudsman Program is an effective advocate and resource for older adults and people with disabilities who live in nursing homes, assisted living, and other licensed adult care homes. 2. A. The office address and phone number for your local ombudsman should be posted prominently in every long term care facility. Find out if the Ombudsman can help you, make a complaint, find suggestions for other options, or find out more about what we can help with first. Here you will find links to individual ombudsmen's websites and more general information about ombudsmen and their work. Alternatively, use any of the contact details listed here. Encourage your loved one to attempt to handle it at the facility level first by filing a grievance and/or attempt to contact the following staff in this order: inmate's Counselor, Chief Counselor, Deputy Warden of Care & Treatment, Warden, and then, Ombudsman staff. The best place to start when looking for information about ombudsmen is the OA website at Duties include: Assisting with questions and concerns Providing references for agency services Clarifying or explaining complex issues Resolving disagreements and advocating solutions Fulfilling public records requests Public Records - Florida has a very broad public records 3. Contact Us We’re here to help, so please complete the form below to get in touch if you have a question for us. 3 ways to find your local ombudsman. It will help you organize the information you should provide with a complaint. Use this online ombudsman locator. Get help by using our online tool. 1. Tallahassee, FL 32399. Use the Ombudsman Contact Form to submit a complaint by email or post. Email:

Telephone 515.281.3592 1.888.426.6283 (toll-free nationwide) TTY (Teletypewriter) Get help (for the public) General enquiries. The Office of the Ombudsman and Public Services facilitates communication between DEP and the public. Please do not send original documents. If You Cannot Access the Ombudsman's Online Form – E-mailing Your Request is the Next Best Option.