Our Research. Test-takers perform tasks designed to assess their ability to perceive, identify, understand, and manage emotions. Daniel Goleman's groundbreaking work on emotional intelligence groups leadership competencies into four buckets: self awareness, self management, … Their study “The Relation Between Emotional Intelligence and Job Performance: A Meta-Analysis” concluded that emotional intelligence tests were reliable predictors of future job success. A study of store managers in a retail chain found that the ability to handle stress predicted net profits, sales per square foot, sales per employee, and per dollar of inventory investment. Learn more . What We Do . Emotional intelligence is an ability to perceive, assess, and manage the emotions of yourself and others. Emotional intelligence can be defined as the proficiencies in interpersonal and intrapersonal skills in such areas as self-motivation, self and social awareness, social skills and self-regulation. “But the meta-analysis by O’Boyle, Humphrey, Pollack, Hawver and Story lends light where there has been darkness. “Emotional intelligence is a field of study characterized by contradicting claims, models and methods,” said Boyatzis, who has been studying emotional intelligence (EI) since 1970. Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) is an ability-based test that measures the four branches of Mayer and Salovey's EI model. Our Trainings. For most people, emotional intelligence (EQ) is more important than one's intelligence (IQ) in attaining success in their lives and careers. As individuals our success and the success of the Through both science and practice, we determine how emotional intelligence can make a difference in the lives of children and adults. Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions.It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology but in the business world. The Yale Center for Emotional Intelligence conducts research and teaches people of all ages how to develop their emotional intelligence.
Over time, there have been wildly publicized and hotly debated issues regarding how its assessment and application in various fields of management would lead to great success. Emotional intelligence has as much to do with knowing when and how to express emotion as it does with controlling it.