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Create your own in just a few simple steps. There are 111155 reviews on the site. Enterprise ranked highest in all customer satisfaction areas with scores that ranked it “among the best” in all categories. Once the questionnaire is good to go, you can begin advertising it on different platforms. Get the answers you need to make smart decisions with an online questionnaire. Be sure to use multiple channels for this to gain more responses from a wider audience. Uber for Business helps to simplify business travel, expensing, and customer experiences. National lost a few points in the costs and fees category, although it was second only to Enterprise. Download the new Uber Works app and make money as a prep cook, customer service associate, and more. Once you are finished, copy & paste is all you need to distribute the marketing questionnaire to your audience. Improve your customer service with the help of a questionnaire. 1000s of Car Reviews from real owners. If you’ve bought or leased a new car in the past twenty years, you probably received a post-purchase questionnaire asking you to rate several aspects of your experience with the selling dealership. 0 new reviews and 0 new comments are in the Members section, awaiting approval Customize template Online questionnaires allow you to directly reach the people whose opinions matter the most, but only if you ask the right questions. Customer Service Questionnaire Template. And as you drove away, you probably left the dealer personnel on their knees, begging you to give their store the highest score […] Dollar and Thrifty ranked lowest in this category, while all other companies were deemed “average”. From the study, it was found that overall service quality was perceived low (-0.7932) Learn more. Just copy this customer service questionnaire to your organization, modify it as needed and share it with your clients online. Rankings by Category. that were used to assess service quality and customer satisfaction. Customize this fashion marketing questionnaire with the questions and answers that best fit the scope of your marketing research. No coding needed, just a 123FormBuilder account. Online Questionnaire. This is important to ensure the highest possible completion rate is obtained from your campaign. You may also check out service questionnaire examples & samples. Use template * Available Free. Negative gap scores show that service quality is perceived poor and hence no customer satisfaction while positive gap scores show that higher service quality and hence customer satisfaction.