involved and sometimes fraught with emotion, responding to customer complaints can consume significant resources.1 The process of analyzing and reporting customer complaints will likely become even more complicated. Last Name (required) First Name. If you believe that a sales person, brokerage firm or other industry professional has treated you unfairly, you can file a complaint with FINRA. You can use the BrokerCheck feature on FINRA’s website to see if there are any complaints on file. It may not always be obvious whether a particu-lar statement is a complaint, or non-reportable “regular customer correspondence (i.e., customer inquiries or observations).”3 For example, a cus- FINRA Rule 3110(b)(5) requires firms to have supervisory procedures for capturing, acknowledging, and responding to all written customer complaints, including those submitted electronically.

FINRA Complaint: South Florida Brokerage Firm Violated Securities Industry Rules. Alan J. Foxman.

But problems can arise.

BrokerCheck is a trusted tool that shows you employment history, certifications, licenses, and any violations for brokers and investment advisors. Subscribe . Information about brokerage firms and individual brokers is publicly available online through FINRA’s Broker Check program and by calling toll-free at (800) 289-9999. This article discusses the FINRA arbitration process and timeline -- one way that FINRA tries to resolve disputes and hold industry professionals accountable. www.brokercheck.finra.org If the firm you seek is not found, it may be exempt from licensing. About this Feature. A peculiar quirk of FINRA's rules is that the self-regulator's reporting requirements require the prompt reporting of "any written complaint" and do not similarly address the mere "oral complaint. Even a simple search online can lead you in several different directions, and the difference in options is not always clear. What Is FINRA? Search Query Submit Search. Fusion Analytics Securities LLC (CRD#: 124245/SEC#: 8-65649) is a brokerage firm headquartered in Coral Springs, Florida. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Individuals with Court or Commission Orders Entered Against Them. A tool that helps investors understand common bond terminology and provides bond-specific information about corporate and agency bonds, including recent trade data.

A FINRA customer dispute disclosure listed on BrokerCheck, as well as many investor complaints listed on the IAPD, can be expunged through the FINRA Rule 2080 arbitration process. According to FINRA Rule 4530, not every communication from a customer is a "complaint." A peculiar quirk of FINRA's rules is that the self-regulator's reporting requirements require the prompt reporting of "any written complaint" but do not similarly address the mere "oral complaint. " Most business in the securities industry is conducted fairly, efficiently and in a manner that satisfies everyone involved.

If you’re considering filing a complaint against your financial advisor it’s important that you have a clear understanding of the general process.. As a registered financial advisor (RIA), your financial advisor, and the firm that employs him or her, is regulated by the Financial Industry Regulatory Authority (FINRA).. A FINRA spokeswoman says the regulatory agency has taken numerous steps in recent years to ensure the deletion of complaint records in BrokerCheck is a … 3 ways to clear a client complaint from a FINRA record By . FINRA recently issued Notice to Members 17-42, which proposes sweeping changes to the existing process for expunging reference to a customer complaint from a securities broker’s record on the Central Registration Depository (CRD) system.The public comment period for the proposed rule amendments ended on Feb. 5, 2018. Customer Complaints Is It a Complaint? FINRA Complaint v. FINRA Arbitration. When problems arise between investors and their brokers, figuring out what to do can be daunting. The firm is licensed to operate in 12 U.S. states and territories. The proposed changes will now to go the SEC for review and approval.