Make a claim, manage your policy or get in touch with us. Entering the same transaction into a terminal more than once, depositing both the merchant copy and the bank copy of the sales receipt with your acquirer or depositing the same transaction with more than one merchant bank can all result in “duplicate transaction” chargebacks. RBC - General Claim Submission Form EN (2018-12) The listing below may include benefits not covered by your plan. Skip to main content. Address Verification. With the Address Verification Service, when you use your Visa card to make a purchase online, by mail, or by phone, the merchant may request the processing financial institution to verify your address.. Shutting one more door on credit card fraud. 5. 2. Please read this Certificate of Insurance and keep it in a safe place. Add this to Visa's other layers of security and it's just one more way that Visa's got your back. Report your claim. 2. If you purchase trip cancellation and interruption insurance, it will help pay for your expenses to return home in the event of a covered emergency. Talk to an expert. 00, 01, etc.) Call the Visa assistance center to get a claim form. Your Visa Card Guide to Benefits Standard Protection Package For questions about your account, balance, or rewards points, please call the customer service number on your Visa statement. RBC Royal Bank Visa Gold Preferred Purchase Security & Extended Warranty Certificate of Insurance. If this happens, please call the claims advisor team at 1-800-769-2526 (#722 on a Rogers cell phone) for help finding the best options available for towing, repair and rental. Purchase Security protection is secondary to any other insurance, such as Homeowners, Tenant, or Business insurance. What are Travel and Emergency Assistance Services? Warranty, Extended Warranty Protection is supplemental to, and excess of, that coverage. IMPORTANT — PLEASE READ: This Certificate of Insurance is a valuable source of information and contains provisions that may limit or exclude coverage. Contact Us. Help when you don’t know where to turn. In addition to the claim form, you will need the following: An itemized sales receipt for the purchases—if you don’t have this, the store where you made the purchase may be able to print a duplicate receipt for you ; Your Visa billing statement showing the purchase—your bank can usually make a copy for you Banking; Investing at RBC; Wealth Management; Capital Markets; About RBC; Insurance. 1-866-262-7920 . Will travel insurance pay my expenses if I’m on a trip and I am called home for an emergency? You must report the claim within 30 days of the incident, or we will not be able to honor your claim. Toll-Free. For a short trip, the cost of travel insurance is minimal, and it gives you the protection you need. You’ll need them to file a claim. RBC - General Claim Submission Form EN (2018-12) The listing below may include benefits not covered by your plan. Contact us for assistance, we can help. Claims. 00, 01, etc.) 1. What are Travel and Emergency Assistance Services? RBC Life CLAIM SUBMISSION INSTRUCTIONS Please call our Customer Service Centre at 1-855-264-2174 if you require any assistance in completing this form. File a claim online or call 1-800-769-2526 (#722 on a Rogers cell phone). Other Sites . How to file a claim under Visa purchase protection insurance coverage Keep receipts for items you buy with your card.