Please check this page periodically for updates or learn more about Options for Canceled, Rescheduled and Postponed Events. According to the lawsuit, as of March 14, 2020, Ticketmaster’s refund policy stated, “If the event was moved, postponed, or rescheduled, the [promoter or venue] may set refund limitations.” In other words, the case says, Ticketmaster and Live Nation will not issue refunds for events that are now “indefinitely” postponed or have been rescheduled to a to-be-determined date. Ticketmaster said it is finalizing plans to refund for as many as 18,000 events that were postponed or canceled by the COVID-19 pandemic. We refund the face value plus the service charge for each ticket – you'll see a credit onto your card after we've emailed you …

I cannot attend the later date due to a work conference. Cancelled and Rescheduled Events; Cancelled and Rescheduled Events If you think there may have been a change to your event, this is the place to look. Ticketmaster tries to explain why it can’t give refunds for postponed shows. Ticketmaster says it plans to reimburse customers who purchased tickets to concerts or events that have been postponed due to the COVID-19 pandemic.. The event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. They will not issue a refund for this unless the event is cancelled. However, you can now sell the ticket you no longer need directly from your Ticketmaster account. The effects of COVID-19 on the live entertainment industry among massive event cancellations have been widespread. Ticketmaster has now issued a statement attempting to explain why they can't refund postponed events right now. My event has been cancelled – what happens now? Fans will have 30 days to request a refund, otherwise their ticket will be good for the rescheduled show.” It’s been more than 24 hours since buying my tickets – can I get a refund? My event has been cancelled – what happens now? Ticketmaster and other major event promoters have recently drawn ire due to the cancellations, mostly because they initially refused refunds - even for events that have been indefinitely postponed.
Otherwise, you are encouraged to periodically check back online to see if the status of their event has changed. After 24 hours of buying your tickets, they’re no longer refundable.
Any events that have been cancelled, rescheduled, postponed – anything – you should be able to find more details below. Ticketmaster and other major event promoters have recently drawn ire due to the cancellations, mostly because they initially refused refunds - even for events that have been indefinitely postponed. You will be notified that the event is canceled Your refund is automatically delivered (except UPS fees) to the same card used for purchase Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. The announcement came after the ticket sales company was reprimanded by Democratic Reps. Katie Porter of California and Bill Pascrell of New Jersey for refusing to issue refunds to customers for events that have been postponed … If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. Ticketmaster and other major event promoters have recently drawn ire due to the cancellations, mostly because they initially refused refunds - even for events that have been indefinitely postponed. Ticketmaster said it is finalizing plans to refund for as many as 18,000 events that were postponed or canceled by the COVID-19 pandemic. Billboard writes: “Starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert’s new dates and the option to initiate a refund including the ticket price and all fees. Not all schedule changes are the result of COVID-19 precautions. Fans will have 30 days to request a refund, otherwise their ticket will be good for the rescheduled show.” How do I get a refund for my booking if my event is cancelled? The list below shows all events that have had recent schedule changes. According to a proposed class action out of California federal court, online ticket seller Ticketmaster and concert promoter Live Nation have retroactively changed their refund policy to only allow refunds for canceled events—not those that have been “indefinitely postponed” or rescheduled. Starting May 1, fans can request a refund … Previously, customers who … I had tickets for an event that was postponed for a later date (I purchased the tickets through Ticketmaster). For canceled events, your refund will be processed automatically in as soon as 30 days. Billboard writes: “Starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert’s new dates and the option to initiate a refund including the ticket price and all fees. Simply follow the steps provided here. As well as confirming customers will receive a full refund for cancelled events, Ticketmaster has also said that tickets will remain valid for postponed events – …